HUMAN RESOURCES. HIUMANA MANAGEMENT APPROACH (Hiumana Recruitment Plan)

The Concept of Human Resources Management

At Speak and Coach, we implement the HIUMANA management approach; in other words, human resources management is approached from a humane and respectful perspective. Priority is given to respecting staff and protecting their fundamental rights, whilst maintaining a strict balance between these values and employees’ capabilities. This approach ensures that no distinctions are made on the grounds of origin, race or disability, thereby promoting equality and inclusion in the workplace.

This recruitment methodology is the result of research carried out by Aarón Plata over more than a decade in various hostile working environments characterised by poor and abusive human resources management on the part of employers, culminating in the HIUMANA scheme.

Selection Process

The selection process is designed to assess candidates’ emotional intelligence, as well as the skills required for the role. It encourages the exchange of ideas, which contributes to the employee’s personal growth and the advancement of the employer’s business interests. This approach ensures that the onboarding process takes into account both personal aptitudes and the mutual benefit for both the employee and the company.

Continuous training and improvement is our goal from the moment you join us.

We offer our clients a recruitment process that is not based on recruiting staff merely for the sake of exploitation, but rather as an integral and dynamic asset in achieving our business growth objectives. This approach is aligned with company policies, laws and legal frameworks, and is underpinned by a continuous recognition of human capital as the key factor in ensuring our ongoing development and market presence.

Training and Human Capital Assessment

At Speak and Coach, we provide our clients with ongoing staff training and development, which is our primary objective from the moment an employee is hired. This commitment to professional development is reflected at every stage of the human resources management process, thereby ensuring the adaptation and continuous growth of every team member.

The recruitment process we have put in place does not simply seek to recruit staff as a resource to be exploited, but rather views the individual as an integral asset, essential to the organisation’s dynamics and the achievement of its stated business objectives. This approach encourages each person to actively contribute value by playing a part in achieving the organisation’s goals.

All talent management initiatives are aligned with the company’s internal policies, the current legal framework and the applicable legal systems. Furthermore, we consistently recognise the value of our human capital, always regarding it as the key factor in ensuring the company’s sustained growth and continued presence in the market.

Discovering and Connecting with Your Purpose. (Recruitment)

Rather than simply filling ‘vacancies’, our role is to align candidates’ life purpose with that of the organisation.

We are looking for people who share our values and who can thrive in a supportive environment. We place a strong emphasis on interviews that focus on candidates’ emotional intelligence and their potential for self-fulfilment, rather than solely on their technical skills.

Developing Human Potential (Development and Training)

We create an environment that fosters self-determination and continuous growth. In our team, we believe that every member has unique talents that deserve to be nurtured and properly recognised so that they can reach their full potential.

We are committed to and focused on developing career plans that respect individual pace and aspirations, fostering resilience and financial well-being.

Guardians of identity and dignity. Workplace atmosphere.

We act as mediators to foster an environment based on mutual respect, transparency and trust. The aim is for everyone to feel heard, valued and included.

Holistic Wellbeing Architecture. Benefits and health.

We design strategies that go beyond financial remuneration by incorporating emotional rewards. We prioritise people’s physical and emotional well-being and mental health.

FOCUS: Ensuring work-life balance policies and implementing wellbeing programmes that recognise employees as multidimensional individuals with personal needs.

Facilitative leadership. Performance management.

We have replaced rigid, micromanaging control with support. The leadership and management team under our responsibility are now mentored by people who ask, ‘What do you need to thrive?’ rather than simply, ‘What have you produced or achieved today?’

APPROACH: Appraisals based on constructive feedback and recognition of effort, not just on cold, hard metrics.